CAMPAIGN OF CHAMPIONS

26 minutes

Dear Learner,

HI Learners.

as I was getting gonfued again wiht the academic words and just got lost in transalation. I finally going show you a true graphical presentation of formal and spoken on the slideshow.

Authorisation Requirements are imposed by the State when a person needs permission to perform a regulated function or hold a regulated designation.

These requirements may include standards relating to education, experience, other forms of learning and the successful completion of a State Exam.

Driving is an example of a regulated function where the Authorisation Requirement includes passing a State Exam.

Similarly, successful completion of the applicable Regulatory Exam, or RE for short, forms part of the FAIS Authorisation Requirements.

The Regulatory Exam may only be administered by the officially appointed examination body. Training providers do not set, administer or mark the examination.

The State does not prescribe, accredit, approve or endorse any RE training provider. Learners must therefore find a reliable trainer for themselves. Unfortunately, the field is filled with fly-by-night trainers who do not properly understand the framework, the examination standard or the skills required to pass it.

The regulatory exam is difficult to prepare for entirely on your own. It assesses more than your ability to memorise legal stipulations. You must also understand the terminology, interpret the wording and apply the law correctly.

🤣 The State calls it the Regulatory Exam. We call it REPEATED EFFORT—because apparently once is never enough.

The applicable Regulatory Exam depends on the Authorisation Scope. Each exam differs in aspects so that it reflects the level of competence required for the relevant function or designation.

For example, the test for a sedan license differs from the test for a truck license because each assessment must confirm competence for that specific vehicle class. The same principle applies to Regulatory Exams: each one tests competence within a defined Authorisation Scope.

There are four Regulatory Exam linked to the following Functional Role and Authorisation Scope:

  • RE1: Key Individuals and Compliance Officers in Category I
  • RE3: Additional examination for Key Individuals and Compliance Officers in Category II
  • RE4: Additional examination for Key Individuals and Compliance Officers in Category III
  • RE5: Representatives in all categories

Booking the regulatory exam is your responsibility and does not form part of our service. We recommend that you book an exam date within four weeks of starting the programme.

  1. Go to the Moonstone examination booking website.
  2. Select the correct exam: RE1 for Key Individuals or RE5 for Representatives.
  3. View the available venues and examination dates.
  4. Select your preferred venue, date and time.
  5. Complete the booking using your ID or passport number, personal details, contact details and professional information.
  6. Once registered, you will receive a booking confirmation and pro forma invoice by email.
  7. Pay the examination fee of R1 300, including VAT, within 24 hours.
  8. Use your EB Invoice number as the payment reference.
  9. Email proof of payment to [email protected].

📢 IMPORTANT NOTE

Payment must be made within 24 hours of registration. If you do not pay in time, your booking may be cancelled and your reserved seat released. Your booking is confirmed once you receive a paid invoice from Moonstone.

If you want to change your examination date, time or venue, you must contact Moonstone at least 10 working days before the examination date.

Your new booking will depend on the availability of your preferred venue, date and session.

If you cancel or request a postponement after the deadline without a valid unforeseen reason and supporting evidence, you may forfeit the examination fee and have to book and pay again.

If illness, an accident or another unforeseen circumstance prevents you from attending, submit a written request to Moonstone within 10 working days of the examination date. Your request must include acceptable supporting evidence, such as a valid medical certificate confirming that you could not attend. If approved, you may reschedule without paying another fee.

MOONSTONE POSTPONEMENT RULES

The regulatory exam is a written, multiple-choice examination. You will receive a question paper together with a separate answer sheet.

Each question provides four possible answers. Only one option is correct and you must record your chosen answer in the corresponding space on the answer sheet.

All questions carry the same value, regardless of how short, long, easy or difficult the question may appear.

No negative marking applies. You will not lose marks for an incorrect answer. You should therefore provide an answer to every question.

EXAMNUMBER OF QUESTIONSREQUIRED RESULTTIME ALLOWEDFRAMEWORK TESTED
RE18052 correct answers = 65%2½ hoursFAIS and FICA Framework
RE55033 correct answers = 66%2 hoursFAIS and FICA Framework

💡 NOTE

The official pass mark is 65%. However, because the RE5 contains 50 questions, each question is worth 2%. A learner must therefore obtain at least 33 correct answers, which produces an actual result of 66%.

RE5 allows two hours to complete 50 questions. This is generally sufficient time to answer and review the full paper.

RE1 allows two and a half hours to complete 80 questions, making time management more challenging. Some candidates may also require additional time because of a medical condition or other recognised need.

If you believe that you will need additional time:

  • Speak to me before booking your examination.
  • Consult your doctor and obtain appropriate medical motivation.
  • Request additional examination time when making your booking.
  • Submit the medical documentation as early as possible.

You have the right to request reasonable accommodation where there is a valid medical reason. The examination provider must assess and approve the request before the examination.

Both RE1 and RE5 covers three broad areas:

  • The major provisions of the FAIS Framework
  • All the duties contained in the General Code of Conduct
  • The practical provisions of the FICA Framework

Keep this simple breakdown in mind as you work through the programme.

HOW IS THE EXAMINED CONTENT DETERMINED?

The State first determines the functions that a person must be competent to perform. These functions are converted into specific tasks. The knowledge and skills required to perform each task are then identified in the qualifying criteria.

The qualifying criteria therefore determine the content that may be tested in the regulatory exam.

The Master Class covers all the examined tasks and qualifying criteria and places the content in the correct learning sequence.

Work through the Master Class in the correct sequence. Do not skip any lessons or advance until you understand the current task.

Contact me if you need additional help.

⛔ PROHOBITION: BIG ONE

Reaching for additional sources when you are uncertain about their quality is a major problem. Incorrect, outdated or poorly explained information will create confusion and weaken the foundation you have already secured.

QUESTION TYPE vs COGNITIVE LEVEL

To understand the Exam Configuration, you must distinguish between the type of question and the Cognitive Level of the question.

The Regulatory Exam contains three question types:

  • Standard questions
  • Negative-style questions
  • Roman-numeral questions

The question type determines the answering technique you must use.

You cannot approach all three types in the same way. You must learn and practise the correct technique for each one because Regulatory Exam questions are structured very differently from ordinary multiple-choice questions.

The examination also contains four Cognitive Levels:

  • Level 1: Knowledge
  • Level 2: Comprehension
  • Level 3: Application
  • Level 4: Analysis

The Cognitive Level determines the difficulty and placement of the question in the examination paper.

For example, Questions 1, 7 and 8 may all be Level 1 Knowledge questions even though they test completely different topics. The questions are not arranged according to the learning sequence or subject matter. They are positioned according to the examination’s configuration rules and then presented in random topic order.

This has a significant effect on the candidate.

You must constantly move between different topics, identify the applicable framework and adjust your answering technique according to the question type. The more difficult Level 3 and Level 4 questions are also grouped in the middle of the paper. This can create stress, confusion and mental fatigue, placing the candidate at a real disadvantage.

Keep the distinction simple:

  • Question type determines HOW you answer the question.
  • Cognitive Level determines WHEN you answer the question.

That is why understanding the Exam Configuration and following the answering sequence are so important. These strategies are not optional extras—they are part of how you protect your marks during the examination.

⭐ EXAM TIP: NEGATIVE QUESTION CHECK

Always first check whether the question is positive or negative so that you can apply the correct answering technique. Over the years, this is where candidates have lost the most marks because they fail to notice that the question is asked in the negative.

Standard questions require you to identify:

  • The option that is correct
  • The option that is most likely

These questions present four possible answers, of which only one is correct. This is the most common type of question in the regulatory exam.

Do not choose the first option that you think is correct. Work through all four options carefully because the regulatory exam tests detail. A single word may be the difference between a correct and an incorrect option.

Remember to interpret each scenario on a legal basis, rather than applying commercial thinking.

🔍 EXAMPLE: STANDARD QUESTION

Which of the following best describes the purpose of the FAIS Act?

  1. To regulate the tax treatment of financial products
  2. To protect consumers by regulating financial services
  3. To control the pricing of insurance products
  4. To replace common law in financial services
🎯 PRACTICAL STEPS: CONQUER A STANDARD QUESTION
  1. Identify the broad examinable arena: the FAIS, Code or FICA.
  2. ❗ Determine whether the question is positive or negative.
  3. Identify the specific requirement or area being tested.
  4. ❗Eliminate any irrelevant information in the scenario by scratching it out immediately.
  5. If you start asking, “Why did they not tell me this?” or “Why did they include that?”, you may have misunderstood the question. Read it again. All the details needed to answer the question will be provided.
  6. Where possible, answer the question in your mind before reading the options.
  7. Recall the main points of the applicable stipulations and consider any exemptions or exclusions.
  8. Work through every option and mark each statement as true (✓) or false (✗).
  9. Do not select the first option that appears correct. Work through all the options.
  10. If two options appear correct, compare them carefully. The regulatory exam tests detail and a single word may make an option correct or incorrect.
  11. Select the correct option and mark it on your question paper.
  12. Transfer your answers to the answer sheet later.

A negative questions require you to identify:

  • The option that is not correct
  • The option that is least likely

Learn to check the landscape by identifying the tested area and checking whether the question is positive or negative. Apply this process from the very first practice question until it becomes your norm.

Negative questions are where candidates lose the most marks. Our minds are naturally geared towards finding the correct answer. With a negative question, you must first recognise that you need to change into “reverse gear” and then remember to choose the incorrect option.

The exam configuration rules do not limit the number of negative questions that may appear in an individual candidate’s exam. You could therefore receive several negative questions.

⭐ EXAM TIP: SKIP CONFUSERS FOR LATER

Leave any complicated or confusing question for later. If negative questions confuse you, highlight the negative word, draw thick lines next to the options and mark the question to return to later. You can then answer all your marked negative questions together, while your mind is firmly in “negative-question mode.”

🔍 EXAMPLE

Which of the following is NOT regarded as advice under the FAIS Act?

  1. Recommending a financial product to a client
  2. Suggesting the replacement of a financial product
  3. Advising a client to terminate an investment
  4. Presenting product information without making any recommendation
🎯PRACTICAL STEPS: CONQUER THE NEGATIVE
  1. Identify the broad examinable arena: the FAIS, Code or FICA.
  2. ❗ Determine whether the question is positive or negative by looking for words such as not, incorrect, except, false or least likely.
  3. Identify the specific requirement or area being tested.
  4. Eliminate any irrelevant information in the scenario by scratching it out immediately.
  5. Highlight the negative word.
  6. Draw thick lines next to the answer options to remind yourself that you must select the incorrect option.
  7. Temporarily scratch out the negative word and treat the question as a positive question.
  8. Work through every option and mark it as true (✓) or false (✗).
  9. Choose the option that you marked as false (✗) as your answer to the question.
⚠️ EXAM TRAP: MISSING THE NEGATIVES

Candidates often notice that a question is negative but forget this while working through the options. By the time they reach option C, they wonder why so many options appear correct and must restart their reasoning.

⭐ EXAM TIP: PHYSICALLY MARKING OPTION (✗) OR (✓)

This technique is particularly important for negative Roman-numeral questions, where both the statements and combinations must be evaluated carefully.

With a standard question, the four answer options directly present the possible answers. With a Roman-numeral question, several possible statements are first presented using Roman numerals. The four answer options then provide different groupings of those statements. You must determine which grouping correctly answers the question.

Negative Roman-numeral questions are particularly difficult because you must evaluate several statements and then select the grouping containing the incorrect statements.

The exam configuration rules do not limit the number of Roman-numeral questions that may appear in an individual candidate’s exam. You could therefore receive several of them.

Stay clear of elimination tricks. Elimination may help when a statement is obviously incorrect, but it should not be your main technique. Work through every Roman-numeral statement individually, apply your mind and compare it with the applicable stipulations. Only then should you select the answer grouping that matches your evaluation.

💡 NOTE: MORE THAN 4 OPTIONS POSSIBLE

Every regulatory exam question will provide four possible answers. Roman-numeral questions normally contain four statements but may include up to eight statements.

🔍 EXAMPLE

Which of the following actions constitute an Intermediary Service under the FAIS Act?

  1. Collecting premiums on behalf of a Product Supplier
  2. Receiving and submitting a client’s claim
  3. Recommending a Financial Product to a client
  4. Keeping a Financial Product in safe custody
  1. i and ii only
  2. iii and iv only
  3. i, iii and iv only
  4. i, ii, iii and iv
🎯 PRACTICAL STEPS: CONQUER A ROMAN-NUMERAL QUESTION
  1. Identify the broad examinable arena: the FAIS, Code or FICA.
  2. ❗ Determine whether the question is positive or negative.
  3. Identify the specific requirement or area being tested.
  4. Evaluate each Roman-numeral statement separately.
  5. Mark each statement as true (✓) or false (✗).
  6. Only after evaluating every statement, compare your results with the answer combinations provided.
  7. For a positive question, select the answer containing the statements marked as true (✓).
  8. For a negative question, select the answer containing the statements marked as false (✗).

⭐ EXAM TIP: DOUBLE CHECK OPTIONS GROUP VERSUS ANSWER

Double-check that the answer you select matches your evaluation of the Roman-numeral statements. A common mistake is to evaluate the statements correctly but then select the wrong answer combination.

COGNITIVE LEVEL 1: KNOWLEDGE

This level tests your ability to recall knowledge. Questions focus on definitions, facts and direct legislative requirements. No interpretation or application is required.

Within which timeframe must an FSP submit Part II of the Debarment Notification Form?

A. Within 5 days from the date of debarment
B. Within 5 days from the submission of Part I
C. Within 15 days from the date of debarment
D. Within 15 days from the submission of Part I

Correct answer: C. Within 15 days from the date of debarment.

COGNITIVE LEVEL 2: COMPREHENSION

This level tests whether you can recall and practically apply one aspect of your knowledge. You must understand the requirement well enough to perform a simple calculation or identify what it means in practice.

A Representative was debarred on 5 April. By which date must the FSP submit Part II of the Debarment Notification Form?

A. 10 April
B. 15 April
C. 20 April
D. 25 April

Correct answer: C. 20 April.

COGNITIVE LEVEL 3: APPLICATION

This level tests whether you can consider and apply more than one aspect of your knowledge to a practical situation. For example, you may need to identify both who must perform the duty and the applicable timeframe.

A Representative has been debarred. Who must submit Part II of the Debarment Notification Form and within which timeframe?

A. The debarred Representative must phone the Debarment Hotline within 15 days of the debarment.
B. The Director must submit the form to the Compliance Officer within 5 days of the debarment.
C. The Key Individual must submit Part II electronically within 15 days of the debarment.
D. The Compliance Officer must submit Part II to the FAIS Ombud within 15 days of the debarment.

Correct answer: C. The Key Individual must submit Part II electronically within 15 days of the debarment.

This level requires you to make a judgement based on the objective of the law. It usually involves a grey area where the correct action is not specifically stated. You must understand the broader process and principles and decide which action will best achieve the objective of the law.

Part II of the Debarment Notification Form must be submitted by the due date. However, the transcripts and supporting evidence are not yet ready. What must the FSP do?

A. Wait until all the documents are ready and then submit Part II without notifying the FSCA.
B. Submit Part II without the outstanding transcripts and evidence.
C. Record the non-compliance and the reason for it, inform the FSCA of the circumstances and provide the expected submission date.
D. Cancel the debarment because Part II cannot be submitted by the due date.

⭐ EXAM TIP

In a Level 4 question, more than one action may appear possible. Select the option that best achieves the objective of the law through responsible management, consumer protection and practical compliance.

Each examination paper is uniquely generated according to the following rules:

  • No question may be repeated.
  • A prescribed number of questions must be set at a specified Cognitive Level.
  • Level 3 and Level 4 questions are placed together in the middle section of the paper.
  • Level 1 and Level 2 questions appear in the outer sections.
  • Questions are presented in random topic order.

This configuration can create several problems and negatively affect the learner psychologically.

Because questions appear in random order, it can be difficult to place each question in the correct context. Instead of immediately comparing the question with the applicable requirements, you may find yourself running through everything in your head before deciding on an answer.

The Level 3 and Level 4 questions are then presented smack bang in the middle, one after another. These questions generally require more interpretation and are often longer. For a learner whose first language is not English, this section can feel particularly overwhelming and may even make them feel like giving up.

This is why you must first place every question into the correct file: FAIS Framework, Code of Conduct or FICA Framework. Take out only the correct ledger—do not search through all three files in your mind.

⭐ EXAM TIP: LEAVE STICK MIDDLE FOR LAST

Answer the Level 3 and Level 4 questions last because this section is most likely to induce stress.

RE1:

  1. Answer Questions 1–25 first
  2. Answer Questions 54–80 next
  3. Answer Questions 26–55 last

RE5:

  1. Answer Questions 1–15 first
  2. Answer Questions 35–50 next
  3. Answer Questions 16–34 last

Like a good General, we have completed the strategic planning. Your mission is simply to follow the orders:

  1. Choose the best time to write your regulatory exam. Avoid periods when you know you will be exceptionally busy or stressed.
  2. Book your examination at least three weeks in advance.
  3. Set aside approximately 15 hours to complete the full programme, including revision.
  4. Schedule the 12 study sessions in a way that suits your available time.
  5. Work through the Master Class in the correct sequence.
  6. Contact me if you need additional help.

I wrote this programme as though I were sitting beside you, talking you through the content and explaining every step. The experience will feel personal and you can take comfort in knowing that I am only a WhatsApp message away.

RE learners come from very different backgrounds, but one of the greatest challenges for most learners is finding enough time to study. The first step is therefore to determine how much time you must put aside.

We have developed a complete study schedule showing the approximate completion time for every activity in the programme. The full RE Master Class requires approximately 15 hours of learning, including:

  • Working through the content for the first time
  • Completing all learning activities
  • Revising the content at the prescribed intervals

The programme has been divided into 12 study sessions, with an average learning time of 75 minutes per session. The activities within each session are varied to keep you engaged.

However, learning is personal. You may complete one session per day, divide a session into smaller periods or complete several sessions together. The power is now in your hands to fit the programme into your own schedule.

Download the Excel Study Schedule and enter the date and time when you intend to complete each session. Start with a realistic plan, keep to it as far as possible and readjust it when necessary. Your schedule must ensure that you complete the programme and are ready by your chosen examination date.

The entire programme has already been worked out for you. Simply follow it step by step and in the correct sequence. Do not skip lessons or move forward until you understand the current task.

RE MASTER CLASS ACTIVITY TIMESDownload

For many people, revising on the morning of the examination is effective because they absorb and recall information quickly. However, this approach is not recommended if you experience exam anxiety.

Anxiety can reduce your ability to recall information, although some people think faster under a small amount of pressure. You must therefore know how stress affects you personally.

If you experience exam anxiety:

  • Complete all your studying the night before.
  • Get a good night’s rest.
  • Do not study on the morning of the examination.
  • Plan the entire day beforehand so that you know exactly what will happen.
  • Arrange reliable transport and, if possible, ask someone supportive to accompany you.
  • Keep unnecessary stress to a minimum.
  • Do not take unfamiliar or unprescribed medication, including stimulants such as Ritalin, on the day of the examination. You cannot predict how it may affect you.
  • Only use medication or calming remedies that are medically appropriate and that you have used safely before. Ask your doctor or pharmacist if you are uncertain.

If you do not experience exam anxiety, a short revision session before the examination may work very well for you.

🪙 GOLDEN RULE

If you experience exam anxiety, finish studying the night before. Rest, trust your preparation and follow your plan on examination day.

The regulatory exam is written at a formal examination venue under strict rules. Before examination day, make sure that you:

  • Know exactly where the venue is.
  • Confirm the examination time.
  • Plan your transport and arrive on time.
  • Take your original identity document or passport. Without acceptable identification, you will not be permitted to write.
  • Take your own pen and ruler.
  • Do not take a calculator. It is not allowed and you will not need one.

The invigilators are there to administer and supervise the examination. Listen carefully when they explain the examination rules, read the written rules yourself and comply with them.

You will receive:

  • A question paper
  • A bubble answer sheet
  • A pencil

Use the pencil to fill in the bubbles on the answer sheet. Although a pen may be permitted, the answer sheet is machine-read and designed to be completed in pencil.

You may make notes on your question paper. If an invigilator gives an instruction that appears to conflict with the written examination rules, remain calm and politely ask for the rule to be confirmed.

Complete your personal details exactly as instructed. The answer sheet is marked electronically, so every letter, number and bubble must be entered in the correct block.

Once your details are complete, turn the answer sheet over and put it aside. Answer the questions on your question paper first.

FAIS FRAME: Timeframes and days

CODE OF CONDUCT: Timeframes, days, exceptions and custody of funds

FICA FRAME: Timeframes and working days

FSP: Conducts the Financial Services Business

REPRESENTATIVE: Renders the Financial Service

KEY INDIVIDUAL: Manages the Financial Services

COMPLIANCE OFFICER: Supervises the Financial Services

Mnemonic: Insure A Friendly Deposit

  • Short-term Insurance Personal Lines A1
  • Long-term Insurance Subcategory A
  • Long-term Insurance Subcategory B1-A
  • Long-term Insurance Subcategory B2-A
  • Friendly Society Benefits
  • Short-term Deposits
  • Long-term Deposits

Advice Mnemonic: Funeral Deposits Insures Collective Health Security – Call 661122 for Advice

Intermediary Mnemonic: Intermediaries halve Insurance Security Deposits for 2 Funeral Months. Remainder equal advice Cat II Mnemonic: 1 Deposit, Insure 2 Collective Securities for 3 Years

Answer the Level 1 and Level 2 questions in the beginning and outer section of the paper first. Complete the more stressful Level 3 and Level 4 questions in the middle section last.

If any question makes you nervous or takes too long, skip it and return to it later. Do not allow one difficult question to disrupt your concentration.

You may write on your question paper, mark options, make notes and cross out incorrect answers.

Reviewing is essential because the regulatory exam is detailed and a single word can change the meaning of a question.

During your review, check whether you:

  • Missed a negative word such as not, incorrect or except
  • Misread an important fact
  • Overlooked a timeframe or exception
  • Left any question unanswered
  • Gained new information that changes your original answer
🪙 GOLDEN RULE: TO CHANGE OR NOT TO CHANGE

Change an answer when you identify something specific that you previously missed. If you were simply uncertain between two options and no new information has come to mind, trust your first instinct.

Your personal details and examination number are already printed on the answer sheet. There are no spare answer sheets, so protect it and do not make unnecessary marks on it.

Transfer your answers only once you have completed your review and are 100% sure of your final choices.

  • Use a ruler to keep your place and prevent your answers from going onto the wrong line.
  • Fill in each bubble clearly with the pencil provided.
  • Check that every question number corresponds with the correct answer number.
  • Do not erase an answer once it has been transferred.

You may receive an eraser, but use your rubber at home and not in the exam. Erasing can leave dust or a faint mark that may be detected by the marking system as an additional answer.

🪙 GOLDEN RULE: DONT ERASE – BE SURE BEFORE YOU TRANSFER

Finalise your answers on the question paper before transferring them. If you erase an answer and the machine marks it incorrectly, there is nothing Anna can do afterwards—you will have to pay and write again.

If you identify a problem with a question while writing, immediately request an appeal form from the invigilator. Start recording every possible problem you can identify with the question.

The two strongest grounds for an appeal are:

  • AMBIGUITY: The wording allows for more than one reasonable interpretation or more than one possible correct answer.
  • OUTDATED OR INCORRECT CONTENT: The question may no longer be correct because of recent legislative or industry changes, such as changes involving the Ombud Schemes.

Clearly explain the problem and request that the accuracy of the question and its answer options be checked.

You will only pay the appeal fee if you decide to proceed with the formal appeal. If you fail by a small margin, tell me which question you challenged and explain the problem. I can then advise you whether there are sufficient grounds to proceed with the appeal.

You are entitled to write in an environment that is suitable for a formal regulatory exam. The examination body and invigilators must also follow the rules and treat every candidate fairly.

A reasonable amount of ordinary venue noise may be unavoidable. However, you must immediately report:

  • Excessive noise that affects your concentration
  • Another person who is disturbing you
  • Rude or intimidating conduct by an invigilator
  • Unfair or unjust treatment
  • Any condition that prevents you from writing properly

Ask for the problem to be corrected immediately. If the invigilator does not assist you, request the senior invigilator and ensure that your complaint is formally recorded.

If the problem cannot be corrected and you genuinely cannot continue writing, explain this before handing in your paper. Contact Moonstone immediately afterwards, report what happened and request an appropriate resolution.

If you cannot attend the examination due to illness or a death, formally submit your supporting documentation to the Moonstone in writing or by email and request that your examination be rescheduled.

Acceptable supporting documentation may include:

  • A valid medical certificate
  • Official documentation relating to the death of an immediate family member

After submitting your examination, your results will be sent to you by email. Results are usually available within two to five days, although the process may take up to ten days.

  • If the email contains a certificate as an attachment, you have passed.
  • If there is no certificate attached, unfortunately you did not pass.

Requesting a remark is unlikely to change the result because the answer sheet is simply processed through the same electronic marking system again. If you did not pass, you will generally need to book and pay for another examination.

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